Privacy & Responsible AI
Our Commitment
1520ai is committed to:
Protecting the confidentiality, integrity, and availability of healthcare data
Designing AI systems that support, not replace, professional judgment
Operating transparently within regulatory and ethical boundaries
Building trust with healthcare organizations, clinicians, patients, and partners
Our technology is designed to strengthen healthcare integrity and decision-making, not to automate authority or override human oversight.
Data Privacy Principles
We apply privacy-by-design principles across our products and internal operations.
Data Minimization
We collect and process only the data necessary to deliver agreed-upon services. We do not ingest, retain, or analyze data beyond defined and approved use cases.
Purpose Limitation
Customer data is used solely for purposes outlined in contractual agreements. Data is not repurposed for unrelated commercial use.
Customer Ownership
All customer data remains the property of the customer. 1520ai does not claim ownership over client data, clinical documentation, or derived outputs.
Access Controls
Access to data is restricted based on role, function, and necessity. Administrative and engineering access is tightly controlled and monitored.
HIPAA and Healthcare Data Protection
1520ai designs its platform to support compliance with applicable healthcare privacy and security regulations, including HIPAA.
When acting as a business associate, we support Business Associate Agreements (BAAs), implement appropriate administrative, technical, and physical safeguards, and limit workforce access to protected health information. We maintain auditability and access transparency across applicable systems.
We recognize that healthcare data carries unique responsibility and risk, and we design our systems accordingly.
Security & Compliance Readiness
1520ai is actively progressing toward HIPAA-aligned controls and SOC 2 Type II readiness. Our platform is built with these frameworks in mind from inception, with formal attestations completed through independent third-party assessment as the company scales.
Privacy, security, and accountability are embedded into our architecture, workflows, and governance model rather than added after the fact.
At 1520ai, privacy, trust, and accountability are foundational to how we design and deploy artificial intelligence. We build technology for highly regulated healthcare environments, where data integrity, transparency, and professional responsibility are essential.
This page outlines our approach to data privacy, security, and the responsible development and use of AI across our platform.
Responsible AI Principles
1520ai builds AI systems intentionally and conservatively, with healthcare risk in mind.
Human-Centered Design
Our models are designed to assist clinicians, compliance leaders, and administrators. Final decisions always remain with qualified professionals.
Transparency and Explainability
We prioritize explainable outputs over opaque automation. Users should understand why insights are surfaced and how conclusions are supported.
No Autonomous Clinical Decision-Making
1520ai does not deploy AI systems that independently diagnose, prescribe, certify eligibility, or override clinical or regulatory judgment.
Bias Awareness and Mitigation
We actively assess for bias introduced through data, workflows, or modeling approaches and take steps to mitigate unintended impact.
Model Training and Learning
Our model is built using a combination of regulatory frameworks, clinical expertise, and structured knowledge sources.
Key principles include:
Customer data is not used to train shared or generalized models without explicit agreement
Organization-specific patterns remain isolated to that organization
Learning mechanisms are scoped, controlled, and purpose-limited
Feedback loops are designed to improve clarity, accuracy, and defensibility
1520ai does not sell, license, or externally train third-party AI models using customer data.
Use of Generative AI
Generative AI capabilities are applied carefully and intentionally.
They may be used to:
Summarize documentation patterns
Surface potential gaps or inconsistencies
Support clarity and completeness review
Assist with audit preparedness and education
They are not used to fabricate clinical events, create false documentation, or replace required professional attestations.
Accountability and Governance
Responsible AI requires governance, not just technology.
1520ai maintains internal review of AI use cases, defined boundaries on model behavior and outputs, escalation paths for identified risks, and ongoing evaluation of regulatory and ethical implications.
We believe accountability strengthens trust and long-term adoption.
What Our AI Is and Is Not
Our AI Is:
A decision-support system
A compliance and integrity tool
A transparency and risk-reduction platform
Our AI Is Not:
A replacement for clinicians or compliance professionals
A regulatory authority
An autonomous decision-maker